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Sony Z2 SPG561 32GB 10.1" Verizon Wireless CDMA 4G LTE Water-Resistant Tablet w/ Exmor RS 8MP Camera - Black

3.5 3.5 out of 5 stars 133 ratings
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Brand Sony
Model Name Xperia
Memory Storage Capacity 3 GB
Screen Size 10.1 Inches
Operating System Android 4.4 KitKat

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FOSSIBOT DT1Lite 10.4 inch Android Tablet, 11000 mAh Rugged Tablet Android 13 2K FHD+ 7GB+64GB Wi-Fi Tablet IP68,IP69K Waterproof Tablet 5G WiFi Waterproof Tablet 13MP+5MP Camera OTG Face Unlock
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PriceCurrently unavailable.$54.27$86.89$159.99
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Customer Ratings
3.53.5 out of 5 stars133
4.04.0 out of 5 stars80
4.24.2 out of 5 stars197
4.44.4 out of 5 stars6
Touch Screen
—
4.7
3.0
—
Battery life
—
4.7
4.1
—
Sold By
—
DAC Enterprises
yiwushifangyukejiyouxiangongsi
FOSSiBOT-US
model name
Xperia
Grand X View 4
CLFOC101
DT1 lite
display size
10.1 inches
8 inches
10.1 inches
10.4 inches
memory capacity
3 GB
32 GB
128 GB
4 GB
operating system
Android 4.4 KitKat
Android 10
Android
Android 13
hardware interface
usb, ethernet, microsd, bluetooth, usb2.0
usb c, sim card
usb c
usb
wireless tech
Cellular
4G, LTE, Wifi, Bluetooth, GSM Unlocked, Will support active Verizon Wireless SIM Card.
Bluetooth
Wi-Fi
cpu manufacturer
—
Qualcomm
—
MediaTek
number of usb ports
1
1
1
1
input interface
keyboard
touch screen stylus pen
microphone
—

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Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Sony Z2 SPG561 32GB 10.1" Verizon Wireless CDMA 4G LTE Water-Resistant Tablet w/ Exmor RS 8MP Camera - Black

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Customer reviews

3.5 out of 5 stars
3.5 out of 5
133 global ratings

Customers say

Customers like the finish, light, speed, and quality of the tablet computer. They mention that it's stylish, has the right weight and display size, and is ultra fast. That said, some complain about the reboot issues.

AI-generated from the text of customer reviews

4 customers mention4 positive0 negative

Customers are satisfied with the finish of the tablet computer. They mention that it has a very nice finish, is stylish, and has ipad quality picture quality.

"Great tablet. Light, fast, bright, stylish. Comes with some bloatware, but not a horrible amount, and what is included is not heinous...." Read more

"amazing screenlight as a feathervery nice finishkit kat is insidegood cameragood batterywaterproof..." Read more

"Much better than all ipad combined. picture quality is far better then ipad. love it" Read more

"Love it easy to management and very elegant device." Read more

4 customers mention4 positive0 negative

Customers like the light of the tablet computer. They say it has the right size and weight for hand held uses, and is water resistant.

"...It's not too big, it's not too small, and it has just the right weight and display size." I've used two Asus 10" tablets over the past few years...." Read more

"...Also, the lightness is really important, it makes it so much easier to handle, and drastically reduces the chances of it slipping and falling...." Read more

"Great tablet. Light, fast, bright, stylish. Comes with some bloatware, but not a horrible amount, and what is included is not heinous...." Read more

"in a few words the best tablet I've ever had, ultra fast, light, water resistant, sony software excellent!" Read more

4 customers mention4 positive0 negative

Customers are satisfied with the speed of the tablet. They mention that it is the best tablet they have ever had, it is ultra fast, and there is no sign of any lag at all.

"...The Z2 Tablet is faster than older 10" tablets and can be held comfortably like the Nexus 7 (2013) with the bonus of the bigger 10" screen...." Read more

"...this tablet to anyone who's looking for a study quality and really fast Android tablet." Read more

"Great tablet. Light, fast, bright, stylish. Comes with some bloatware, but not a horrible amount, and what is included is not heinous...." Read more

"in a few words the best tablet I've ever had, ultra fast, light, water resistant, sony software excellent!" Read more

3 customers mention3 positive0 negative

Customers are satisfied with the quality of the tablet computer. They mention it's a powerful and sturdy Android tablet that is worth the cost. Some customers also say it'll be a good choice for anyone looking for a study-quality and really fast Android tablet.

"...I definitely recommend this tablet to anyone who's looking for a study quality and really fast Android tablet." Read more

"Great tablet. Light, fast, bright, stylish. Comes with some bloatware, but not a horrible amount, and what is included is not heinous...." Read more

"Good tablet!" Read more

4 customers mention0 positive4 negative

Customers are dissatisfied with the reboot of the tablet computer. They mention that it stopped working and would not reboot or recharge. Some say that the tablet now shuts off due to a malfunctioning temp.

"...Update (8/9/2014): The Z2 Tablet failed on 11 July. It spontaneously stopped working and would not reboot or recharge...." Read more

"...little of a year ... we are unable to charge the device any longer...." Read more

"Major problem with this. The unit would not hold a charge. Contacted Sony and had to do a total System Software Upgrade which was trickly...." Read more

"...I say this because the tablet now shuts off due to a malfunctioning temp sensor that claims overheat 30 seconds after turning on despite being..." Read more

Top reviews from the United States

Randy R
5.0 out of 5 stars The Sony Xperia Z2 Hits the Tablet "Sweet Spot"
Reviewed in the United States on July 7, 2014
Verified Purchase
For me the Xperia Z2 tablet hits the "sweetspot" of mobile computing devices . "It's not too big, it's not too small, and it has just the right weight and display size." I've used two Asus 10" tablets over the past few years. They were great devices but they were just too heavy for lengthy one hand holding. Then I purchased a nexus 7 (2013) tablet that provides great mobility; but, for me, it's too small for some of the reading I do and applications I use.

Now to the the Sony Xperia Z2 10.1" tablet. In simple terms, it has the "just right" size and weight for my hand held uses. As a result, I see it hitting the sweet spot of mobile tablet computing. The Z2 Tablet is faster than older 10" tablets and can be held comfortably like the Nexus 7 (2013) with the bonus of the bigger 10" screen.

I have unlocked the Z2 tablet and have installed alternative recovery tools so that custom ROMS and other software can be flashed as they become available. Finally, the current Z2 tablet Android operating system has been rock solid for over the past month that I have used on a daily basis.

So if you are looking for a great new Android tablet experience you won't go wrong with the Sony Xperia Z2 tablet. It is "sweet".

Update (8/9/2014): The Z2 Tablet failed on 11 July. It spontaneously stopped working and would not reboot or recharge. I contacted Sony immediately and they walked me through a short diagnostic process to no avail. They issued an RMA and I promptly returned the tablet for possible repair. The not so good news is that it took until 8 August for Sony to decide that the tablet was unrepairable. The good news is that they are sending a brand new replacement Z2 tablet.

A special thanks goes out to Amazon Customer Service who I contacted for support as well. They were more than happy to step in and connected with Sony on my behalf. Amazon Customer Service assured me that my issue would be solved. "Way to go Amazon."
4 people found this helpful
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la nakashima
1.0 out of 5 stars sooooo disappointed with this purchase
Reviewed in the United States on December 2, 2015
Verified Purchase
sooooo disappointed with this purchase ... and $500+ !!!!
purchased for my daughter. I am PC - daughter just starting apple product use. a salesman at Verizon agreed with me ... this product would have more versatile usage. BOOOO!

with no keyboard ability (that I am aware of) ... there's limited 'work' abilty (like composing papers/assignments). I went round and round on this thing looking for good use.

next MAJOR disappointment - video & camera SUCK! the pics my daughter was taking were terrible ... I thought it was just her. the device is not taking low light or adjusting for current room lighting. my daughter video'd an interview - I helped her set up (thinking I would be able to correct all the wrongs she was making with the device). I couldn't make it any better. we were unable to take off the autofocus ... so the device would keep zooming in and out ... but mostly just stay blurry. also, my daughter was unable to easily edit this video down (she has used an ipad in the past and was comparing it to that).

little of a year ... we are unable to charge the device any longer. I would have connected to my computer to transfer some of the data - so we could edit/store/etc on another platform. I don't know how to do that as there seem to be no common connection ports. could be user error on that ... I haven't spent a lot of time looking this up. suppose the easiest would be to try & move into on memory card & move that way.

believe me - all these issues sound like user error. I have gone round and round on this device with no ability to correct and have asked multiple tablet users. just seems to be a dud of a device
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Thomas Reilly
3.0 out of 5 stars Sony Xperia Tablet z2
Reviewed in the United States on May 25, 2014
Verified Purchase
Major problem with this. The unit would not hold a charge. Contacted Sony and had to do a total System Software Upgrade which was trickly. The problem did not solve itself. After much time, I realized the Charger Unit that came with the Unit was kicking off at 60% level. The Charger Unit that came with the device was an International setup with an adapter for use in the US. Major problems with this and I'm attempting have Sony provide me a new US version adapter.
5 people found this helpful
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Reahreic
2.0 out of 5 stars Caution, warrenty not honored outside of uk.
Reviewed in the United States on October 24, 2016
Verified Purchase
Overall three tablet is nice, but heed my warning, this device, if it fails will require mailing back to the uk as Sony regards it as gray market and will not honor the warranty otherwise.

I say this because the tablet now shuts off due to a malfunctioning temp sensor that claims overheat 30 seconds after turning on despite being perfectly cool.
One person found this helpful
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Top reviews from other countries

J TheAndroidFreak
4.0 out of 5 stars XPERIA Z2 Tablet: Evolution & Revolution At Its Very Best!!! ( Updated Review 07 August 2014)
Reviewed in the United Kingdom on May 24, 2014
Verified Purchase
Please find my updated thoughts at the end of my review. Thanks

------------------------------------------

If you are totally confused by the mixed reviews of the online tech community and looking for someone who can give you an honest real life hands on experience with the Xperia Z2 tablet then you have come to the right place. I have sympathy for you as I was exactly in the same dilemma just a few days ago but now I know exactly what it's all about. Sit back & relax as this is going to be an in depth honest review of the Z2 tablet. My areas of concern for you guys are

a)It's your hard earned money that is at stake for a long term investment
b)Is this tablet a game changer & all the hype surrounding this tablet is true or is it just marketing

I am going to be discussing the four major areas which are of the most importance to an average consumer. Let's get into it straightaway without wasting anymore time.

Design & Build Quality (4.5/5) :

This is the worlds thinnest & lightest waterproof tablet in its class. It only weighs in at 426 g which is even lighter then one of the lightest tablets on the planet "The ipad Air "(469 g). This alone is an achievement enough from Sony to grab your attention. The tablet is wafer thin & gives you the impression as if its going to break. But Sony has done a brilliant job by not only keeping the tablet slimmer but studier as well. It's only when you hold it in your hands that you realise how well built the Z2 tablet really is. Well thought out design using the omni- balance design language by Sony results in a spectacular & sexy looking tablet. The back has a matt texture to it & hence the tablet gives you a strong grip whilst reading or browsing. There is a 8 MP camera at the back along with NFC as well.The IR blaster resides at the very top hence giving you an added ability to use the tablet as a remote control for your TV & home theatre. USB charging port & Micro SD card slots are conveniently located just next to the IR blaster covered with the flaps ( IP55/58 rated for waterproof certification ).The power button & the volume rocker are firmly placed on the left handside & have a quality feel to them. The 3.5 mm jack is at the bottom left corner of the tablet ( ideally I would have had it at the top). My only gripe with design is the extra bezels that the tablet has on both sides. Sony could have definitely reduced the bezels now that almost every product coming out in 2014 has slimmer bezels.All in all the physical dimensions along with the unique design language gives you a superior product in the Xperia Z2 tablet & better then any tablet I have ever held before ( trust me I have held & owned quite a few).

Screen Quality (5/5):

This is one area where Sony has improved big time. I literally hated the TFT LCD panels on the old Xperia devices. They all suffered with problems like viewing angles & decoloration plus sometimes over saturation. Finally Sony has adapted to the IPS LCD type of panels & they are the same type of screens used in devices like HTC One M8 & the LG G2. Problems with the viewing angles is thing of the past now. Colors are very natural & punchy plus they have a great tone to them. It's a sheer pleasure looking at the screen whether watching videos or browsing the Internet. Kudos to Sony for finally addressing one of the biggest issues that the Xperia devices had in the past. The screen has a pixel density of 224 ppi which has sufficient & more then enough pixels for a screen of this size. It's a Full HD 1200*1920 panel & is simply gorgeous to look at. I know the resolution is low as compared to the likes of say Galaxy Note Pro series of tablets but that is because Sony has optimised the performance of the tablet along with a decent battery life which we will talk about later. Just remember the more pixels you have on the screen the harder the processor has to work to move those pixels around no matter what you are doing on the tablet. This can result in issues ranging from performance ( like the Notoriously laggy Galaxy Tab Series) to battery life & optimizations. I personally don't mind the extra pixels and welcome them with both hands but then execute it like Apple does. High powered screens with superb optimizations & humongous batteries.

Performance (4.5/5):

This beauty is fitted with a beast of a processor. Yes it's Qualcomms top General the Snapdragon 801 chipset clocked at 2.3 GHz backed up by 3GB RAM. That is some serious power meaning Z2 Tablet is powerful, fast and lag free. Graphically intensive games run smoothly on the large screen,thanks to Adreno 330 GPU, and apps launch almost instantly. In my experience of using the tablet I didn't encounter any lag or stutter. Everything including the UI runs butter smooth & once again hats off to Sony for great World class optimization ( something I would have liked Samsung to do with there Touchwiz). The tablet comes with Android KitKat 4.4.2 again the latest & greatest available. Front facing speakers sound nice & clear but not loud. Neverthless its very encouraging to see Sony putting the speakers at the front ( both in the Z2 phone and tablet ) of the device. More manufacturers should follow the lead by HTC & Sony in this particular area. All in all well done Sony for making a great performance tablet.

P. S :

The slight bit of issue that I have noticed is with the touch response on the screen & it mostly occurs when the tablet is plugged in for charging. The screen stops responding to any touch & freezes & then comes back on again after a few seconds. In using the tablet generally charged up ( not plugged in) you don't see the issue come up. I been looking at this particular problem in discussion forums & the problem is wide spread & apparently Sony are aware of it trying to work on a fix. To be honest I was kinda aware of this problem even before I bought the tablet but was told that the update was available but no update arrived out of the box.

Oops guess what!!! A system update (17.1.1.A.0.402) has just popped up on my tablet lol funny. Blessing in disguise I guess & our prayers have been answered. That's why I normally end up telling people to be patient when it comes to buying newly released products. Almost every product newly released has issues & big companies like Sony,HTC, Samsung & Apple would release an update fairly quickly. I would definitely update my review once I install the new update. If the performance improves & bugs are eradicated then I will definitely give the one star back that I took from the performance section earlier. Keep an eye on my review people :-)

Battery Life (5/5):

The battery capacity on the Z2 tablet is only 6000 mAh as compared to 8827 mAh for the iPad Air and 8220 mAh for Samsung's 10.1in tablets. It's shocking to see that on paper Sony is well behind but worry not people because you are going to get another shock here. This tablets battery life almost matches that of the iPad & betters the Galaxy Tab Pro series of tablets. I own an ipad (4th Gen) too & quiet frankly I am shocked how Sony have managed to squeeze so much juice out of a relatively smaller battery. I have taken various readings (screen shots as evidence) & been keeping a close eye on the battery life. I am simply blown away by the great stamina offered by this tablet. Been surfing, Facebook,syncing three email accounts non stop, installing apps,YouTube & what not but this magical battery holds it well together. No matter what you do it only goes down at the rate of 10% in approximately one hour of non stop usage. Now this matches the endurance of my ipad which I been using for nearly two years. Kudos to Sony again for giving you a world class battery life from a relatively smaller battery in this class. It's pretty reminiscent to the way HTC have managed to squeeze super endurance out of a smaller battery of 2600 mAh on the M8. It's very encouraging to see that the well known statement of " Bigger battery does not necessarily mean Better battery " is finally holding true after years of hard work & is definitely paying off.

Stamina mode is there to help last the tablet even longer once it's on standby mode. I have lived with Xperia devices in the past & tested the Stamina mode quite often & it works amazingly well. Once I done my extensive testing on the Z2 Tablet standby times on Stamina mode I will definitely update my review.

I have tried covering all I could in a simple & short way for all ages to understand. My views are solely based on my own experiences so far with the Z2 tablet. If you need to ask me anything please don't hesitate to leave a comment & I will be more then happy to help. Keep an eye on my review as I will updating it very shortly once I have installed the newly available update. Thanks

Update 30 May 2014:

Well I been testing the recently installed update & I have mostly good but some bad news as well. Let's start off with the most important bit first touchscreen response. Update has definitely improved the touchscreen response a lot. The screen doesn't freeze or becomes unresponsive anymore whether the tablet is on or off charge. But still the touchscreen response is not perfect as on the iPad. This is certainly the best Android tablet no question about it but not the best tablet in the world right now. But if you have your reasons like me ( ability to drag & drop data, expandable memory,open source nature of Android with benefits, worlds lightest & thinnest waterproof tablet and much more) then it can't get any better then this as far as Android is concerned.Until Sony improves there touchscreen response more ( which is quite possible with future updates) I will keep the performance rating to 4.5 /5 & not 5/5.

Battery continues to impress me still. I been testing the Sony Stamina Mode on standby & happy to report the following

Standby time ( From 100% charge ) left overnight with Stamina Mode Off: 10H 32M with battery down to 99% ( Highly power efficient Snapdragon 801)
Standby time ( From 100% charge ) left overnight with Stamina Mode On: 10H 32 M with battery down to 99 %

On both the Ocassions tablet was very impressive on standby times. The question that comes to your mind is: whats the point of Stamina Mode if standby times are the same? Well the Stamina Mode will cut off all Wireless connections if you were to leave them on. With Stamina Mode Off the wireless connections like Wifi, bluetooth & more will continue to run in the background resulting in more battery drain.

Stamina mode has all also been working well whilst the tablet was being used. From my understanding Stamina Mode was supposed to be working during standby mode only but it seems to me that Sony has definitely made some changes to it & now it works during the normal use as well. How did I find out? Well I been getting even better results with Stamina Mode on & the battery drain during normal use has been significantly less.

In short the battery continues to impress me & is still dropping at an average of 10% per hour with moderate / heavy use. Well done Sony for an excellent battery life with only 6000 mAh on board. Will update my review again once more updates hit the tablet. Thanks

Update 07 August 2014:

Received an update two days ago and the following changes were announced by Sony for all the Z2 generation of devices

- Enhanced voice call quality (doesn't apply to the Z2 Wifi model SGP511 )

- Improved touch function and performance (has significantly improved)

- Improved charging when battery is low (is too early and I haven't noticed it yet)

- Improved overall performance and stability (always happy to see such improvements but I didn't encounter any issues before the update)

- All of the latest bug fixes and improvements (always welcome but no bugs seen before the update)

The system update wasn't available OTA and I had to connect my tablet to my laptop and updated it via PC Companion (Sony standard software for syncing Xperia devices). Followed the simple online instructions and after a reboot all went well. The build number has changed from 17.1.1.A.0.402 to 17.1.2.A.0.314.The tablet definitely feels snappier and touch function has improved a lot (something I complained of in the Performance Section of my review). Battery life seems unaffected and still rocks dropping at an impressive 10% every hour with heavy use. I am definitely feeling happier then before as Sony continues to throw the updates to make the tablet perform even better then before. Good work Sony and keep it up.The sleeping giant (SONY) is finally waking up to the challenge. Xperia Z2 definitely is the best Android tablet of 2014 so far and doesn't suffer from any lag like the Galaxy tablets.
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sandy stewart
1.0 out of 5 stars Not bad but just not for me
Reviewed in the United Kingdom on September 4, 2014
Verified Purchase
Part of this 1 star goes to android 4.4 rather than the Sony hardware but thats what it comes with. Flash player is not supported so any videos in Flash will not play. Most of facebook is flash so there's a big issue if you use social media sites. Not Sonys' fault, google made the decision because of their desire to convert the web to html5. There is a hack if you use Dolphin as your web browser but I dont want workarounds. I want proper integration.

Bigger issue for me was the poor latency. I produce music on Ipad and thought I'd be able to do the same with the xperia. Impossible to do with latency of over 5ms. Don't get me wrong, the sound off of this is very good, way better than ipad. Just a shame about how long the note takes to get to the speakers.

Other than that it's a decent tablet and with 64gb msd card it has plenty storage space for music, pics, movies etc. screen is good too but the colour is over saturated making bright pinks jump off the screen at you. Maybe deserves another star or 2 for its good points but for my needs it just doesn't make the grade.
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drangelmedicinewoman
5.0 out of 5 stars ... on the Xperia Z2 tablet you can sit and comfortably watch it without straining your eyes and it makes ...
Reviewed in the United Kingdom on July 18, 2014
Verified Purchase
Watching Netflix on the Xperia Z2 tablet you can sit and comfortably watch it without straining your eyes and it makes showing people YouTube videos much easier as there isn’t the need to crowd together so much to see the screen.
The Xperia Z2 tablet like other gadgets in the Xperia Z range is waterproof and dust resistant, but only when all the port cover flaps are closed properly. It does mean that this tablet is ideal for using by the pool or in the bath, so if you can read, play games or update social media without worrying that it will break if it gets wet.
Not only does the Xperia Z2 tablet have built in Wi-Fi, it is also Bluetooth compatible so it will work with in car systems to play music the same way that phones and MP3 players will.
One of the nicest features of the Xperia Z2 tablet is the three separate elements of volume control. You can set the volume level of the main speakers, notification alerts and alarms to be the same by using the volume buttons on the left hand side of the tablet, or you can tap the volume icon and set all three of them to being different.
The speakers in this tablet aren’t that great, the sound at high levels is rather tinny and the bass levels are fairly weak. Not only that but at full volume it isn’t the loudest tablet out there, so if you are going to use this tablet for streaming services or listening to music then headphones or external speakers are a good idea.
Despite the sound issues, this tablet is fantastic and a great for using at home or for work, all the different features it has make it practical and portable. It isn’t the most robust tablet in the world though, so be gentle with it and the port covers otherwise you may end up breaking it without trying too hard.
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R
4.0 out of 5 stars Not perfect but a good tablet
Reviewed in the United Kingdom on June 2, 2014
Verified Purchase
I've had my Sony Xperia Z2 Tablet for a week now so feel I've got to know it well. The real big positives of the physical aspects of the tablet are its light weight, it really is very light, and the very vibrant and detailed screen. The pixels per inch isn't as high as other top end tablets but in reality it's like splitting hairs - images and text are very sharp, and the colours are beautifully rich. Comparing my Z2 to my IPad Mini Retina display and there is little in it, maybe my IPad is a touch better in sharpness but it is barely noticeable. The lightness is incredible though. I've never wanted a 10 inch tablet before because I don't find them comfortable to hold in one hand - too heavy - but no such problems with the Z2. Appearances wise the Z2 has an elegant and contemporary design, simple but modern. Biggest negative is the finger print magnet back - it will smudge within a matter of minutes. OK it's supposed to be non-slip but the downside is it looks a mess with all the smudges and spoils the clean appearance. One other downside is that the touchscreen isn't as accurate or as responsive as my IPad Mini Retina - it's good enough but I find myself having to re-tap the screen more than once especially on small graphical links (which would otherwise just work on my IPad). It's no deal breaker for me but others might not be so forgiving.

Software wise there is little Sony software (or reskinning) on the Tablet so it's almost a clean Android experience. If you're a subscriber of Music Unlimited like myself then the Walkman app is a beautifully graphically rich universal music player bringing together Music Unlimited and your own on tablet owned MP3 albums. And there are Sony widgets which allow you to create drag-able windows on the screen for Hangouts messaging and browsing, plus other apps. Nice little feature.

So on to the real negatives. First night I had the tablet it crashed three times. Next day though a system software update arrived and I've not experienced any further crashes so hopefully it's been fixed in the latest system update. Next problem - music unlimited (MU) was down for almost two days. Not a problem of the Tablet but when MU eventually came back up the Walkman app stopped working with MU. The following day the Walkman app said it needed to update but when I went into the dedicated Sony App update centre (an app on the Z2) it said no updates were available. So I had an app requesting an update but no update was available. After getting no luck on Sony forums (even speaking to Sony employees) for a solution I eventually found the latest Walkman update on the XDA (Android Community) developers website - so I downloaded it with the nagging concern of downloading viruses - but it worked, the Walkman App is up to date and finally I can use Music Unlimited again in the Walkman app. Thing is - I shouldn't have to do this and this is one example of where I think Sony lacks - bug free and reliable software! Most Sony products I have owned have had pretty buggy software. My concern now is that for some reason the Update Centre app on my Z2 isn't working and that future app updates won't be received. Time will tell.

Besides the aforementioned software problem (albeit seemingly fixed through my own efforts and not Sony's) this is a very nice tablet and well worth the money.
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Peppy
1.0 out of 5 stars Re-Written Review after 2 Years Use
Reviewed in the United Kingdom on June 18, 2014
Verified Purchase
I previously gave this device a 5 star review after being very impressed with it vs an iPad Air being my second option... This is my 2 year experience review...

After 2 years use I am very dissatisfied due to the screen reliability.

The Problem...

My screen started to show "dead pixels" which are pixels that are stuck on a red or green colour. This is very noticeable on dark background screens or black display with little colour objects being displayed.

Xperia Care Advice...

After trying the several software fixes recommended by Xperia Care, they advised (please note this) that "I should return the device for repair as it is under warranty." There was no other information than that.

The Repair...

5 days later the Repair Centre invoiced me £138 for the repair stating the screen fault is down to "pressure applied to the display"... On a touch screen device! You don't say Sony! That is its intended use after all...

They also stated that Sony's policy is that any screen defects are now NOT covered by the warranty. I'm not sure how true that is, but it sounded like they wanted no responsibility for the poor quality of the product.

To be clear, this device was fitted with a 9H tempered glass screen protector from its first day of use. Also this device was rarely use anyway, and treated well due to resale value of Sony products. So I didn't want to cause any excessive damage to the device. It was very rarely taken outside my home.

On contacting the repair centre number I was informed they would also charge me £25 to return the device even without a repair. I repeatedly said "why would I send the device away if there was a cost to me", but they were very rude and adamant.

Xperia Care "Solution"...

I therefore rang main office who escalated the case only to be informed that their was nothing they could do 5 days later, because they have to go off the repair centre information. They also would not allow a good will gesture either at least return to product back for free as they are a "separate company" to the repair centres. Therefore I have no use but to be out of pocket £25 with still a defective device. They had no other helpful advice and would not allow it a formal complaint or a further escalation happen. They closed my case and informed me to contact the repair centre for the device to be returned at the £25 fee.

My Summary...

1 - Long term build quality of Sony Xperia screens for use under a "touch screen" device has been poor in my case. I could not guarantee quality to a friend.
2 - Sony Xperia warranty is not clear on its covering of Screen Faults. It is likely that they don't cover screen issues anymore due to the subjective nature of "pressure being applied to the screen" judgement made by the repair centre.
3 - Sony Xperia Care are not the same company as the Repair Centres therefore their is no negotiations that can be made if you have problems with the customer service from the repair centre or the judgement made on the device. Not even a good will gesture.
4 - Be clear of the advice to send a fault device for repair as you will not have Sony Xperia Care headquarters support if anything goes wrong (like point 3 above).

For the record I have been a Sony Xperia T, Z3 Compact, Z5 Compact and Z2 Tablet user and have loved Sony's Android experience. However the build quality on both my Z2 Tablet and Z5 Compact has been awful and they are not as competitive as other Android manufacturers like they used to be (see Nexus 6P for example). Therefore after 5 years of loyally buying Sony Mobiles this experience has become the last straw and I will not be buying Sony Mobile products again.

I am a big Sony fan and will still continue to use Bravia TVs and Playstations but it's time to say farewell to Sony Xperia.
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